We’re happy to accept returns for any and all of our pieces within 30 days of delivery. US based customers: Please use this link to Start Your Return and print a free return shipping label. When your package is received at our studio you will rece
We’re happy to accept exchanges within six months of when the item was received. Due to the personalized nature of our pieces we process exchanges as store credit. For necklaces and bracelets that are too short, purchasing an extender is a terri
If you need to send back an item to GLDN, please use these tips to ensure it arrives safely back to us: 1. Prepare Your Package Send your jewelry back in a bubble mailer (like this). No large boxes will be accepted by the post office. Leave all pack
We are happy to accept exchanges for any and all of our jewelry (yes–even personalized pieces!) within six months of receipt. US based customers: Please use this link to Start Your Return and print a free return shipping label. When your pac
Please allow up to 1-3 weeks after your package has been delivered for your refund to be processed, and let us know if there is any way we can help in the meantime. Once your package has been received and your refund has been issued, our Care Team
US based customers: Please use this link to Start Your Return and print a free return shipping label. When your package is posted you will be issued store credit to purchase a new piece. If your shipping address is the in U.S., you're eligible