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Repairs

What do you repair and how long does it take?

We offer a six month warranty on all gold fill, rose gold and sterling silver jewelry.  On solid gold pieces we offer a three year warranty.  We are happy to recreate any piece that is under warranty that has broken, tarnished or lost its shape.

Will you replace lost pieces?

If your piece is lost within six months of the item being received, we're happy to offer a replacement piece at a discounted price.  To inquire about a replacement, fill out this form and select General Support in the drop down menu.    If you susp

What do I do if my piece is tarnished?

You can learn more about caring for your jewelry and preventing tarnish on our Journal Page.    5 Easy Jewelry Care Tips for GLDN Jewelry The Honest 411 on 14k Gold-Filled Jewelry Quality & Care Sterling Silver Jewelry: Top 5 Things You Should Know

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