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Orders

Where is my order?

Why haven’t I received an Order Confirmation email?You should receive a confirmation email after your purchase. If you have not received an email from us within an hour of purchase, it’s possible that there’s a typo in your email address. Please reac

How do I update or cancel my order?

At this time, we do not offer post-order changes. If you need to make a change after ordering, we ask that you cancel your order and place a new one. Your original purchase will be refunded.

How do I change my shipping address?

If you need to change your shipping address, please reach out to our Care Team with your order number and correct address as soon as possible. If your piece is still in production, we’ll get it updated straight away. If it’s too late and your package

What payment methods do you accept?

We want to make it as easy as possible for you to pay for your piece, so we accept a variety of payment methods. You can pay by: Credit or debit card  Apple Pay PayPal (or Venmo via PayPal) Google Pay Shop Pay When paying via Apple Pay, please be

Are your prices listed in USD?

All prices on our website are displayed in USD, but it’s easy to make a purchase no matter where you live. Orders made outside the United States will be automatically charged in USD, and but you will see the conversion on your bank statement. If you

Do you honor pricing errors?

While we do our best to ensure all of our prices are accurate, on occasion a pricing error can occur.  We do not honor pricing errors.

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